A Heuristic Evaluation of the Reddit mobile application.
My Role:
UX Research
Heuristic Evaluator
Tools Used:
Figma
Canva
Time:
1 Week
Team:
Aleksandr Semenov
Maymun Said
Rating
Severity Scale
To access the correct level of severity of each violation, we create this scale for measurement.
Violation 1: Home Screen
Heuristic Violation: Aesthetic and Minimalist Design
Severity Rating: 2 Low Priority
Problem: It was an overwhelming amount of information, graphics, or elements, leading to a cluttered and visually noisy interface.
Image to right is the original Reddit screen.
Solution: Declutter the home page by focusing on essential content, ensuring a clear hierarchy to prioritize key information.
Image to left is the redesign.
Violation 2: Image Viewer Screen
Heuristic Violation: User Control and Freedom
Severity Rating: 2 Low Priority
Problem: The interface disappears completely and can cause the user to wonder how to leave the page.
Image to right is the original Reddit screen.
Solution: Top and bottom bars remain visible, letting the user tap on the back arrow, upvote or leave a comment.
Image to left is the redesign.
Violation 3: Thread Screen
Heuristic Violation: Flexibility & Efficiency of Use
Severity Rating: 3 Major
Problem: User must scroll through each thread reply before the thread line indicates a new thread start point.
Image to right is the original Reddit screen.
Solution: Designed a “Collapse” button and each thread and it’s corresponding comments are in a separate frame.
Image to left is the redesign.
Violation 4: Comment Screen
Heuristic Violation: Recognition Rather than Recall
Severity Rating: 1 Cosmetic
Problem: Requires a user to recognize this icon as a comment icon without a label on every screen.
Image to right is the original Reddit screen.
Solution: Used the app’s existing icon as a reply icon.
Image to left is the redesign.